All sales are final. Shipping & handling fees are non-refundable. In the unlikely event your package is found to be damaged in shipping, either:1) refuse the package at the time of delivery (shipping costs is free - it will be returned to us) 2) ship the defective item(s) back to us yourself (shipping costs incurred by customer) providing: A) RMA # (email us) B) Tracking # from shipper (eg. CanadaPost or USPS) Upon arrival of the package we will reship your exact item(s) at no additional charge. |